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Terms and Conditions

When booking an event with the Chartered Institute of Ecology and Environmental Management (CIEEM)  you are reserving a place at the event and signing up to these terms and conditions. You will receive an automated email to confirm your booking and, if there is a cost associated with the event, either confirmation of your payment, or an invoice

Provision of a Purchase Order number

If you select to provide a purchase order number after making your booking we will reserve your space(s) for 14 days from the date of that booking. The spaces will be released if the purchase order number is not provided within that period and will deemed to have been cancelled and so the following cancellation terms will apply.

Cancellation of a booking

The following cancellation rates apply for event bookings:

A 75% refund (or invoice issued if ‘cancellation’ is due to PO number not being supplied) will be issued for cancellations received at least eight weeks before the event.

A 50% refund (or invoice issued if ‘cancellation’ is due to PO number not being supplied) will be issued for cancellations received between eight weeks and four weeks before the event.

If a cancellation is made within the four weeks before an event, the event fee is payable in full and no refund will be issued (or invoice issued if ‘cancellation’ is due to PO number not being supplied), nor can the booking be transferred to an alternative event offered by CIEEM.

All cancellations must be received in writing.


If you find that you can no longer attend an event, you can substitute a colleague for no additional fee (swapping an CIEEM member for a non CIEEM member will incur payment of any difference between the respective rates).  Please either e-mail or phone the CIEEM Office, if you wish to make a substitution.

Cancellation of an event

CIEEM reserves the right to alter or cancel any of its events for whatever reason.

In the event of cancellation or postponement, we will endeavour to inform all delegates, in writing, at least two weeks before the event is due to take place, although please be aware that this is not always possible.

All event fees paid will be reimbursed in full, or the payment will be transferred in full to another CIEEM event.

CIEEM shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.


As our workshops and conferences are classed as 'Education', the delegate fees are out of the scope of VAT and therefore exempt.

Where accommodation or meals are charged separately, these are normally at the Standard Rate of VAT.  If they are charged separately, this will be detailed on the event webpage.

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