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Privacy Policy

 

Our commitment to privacy

At the Chartered Institute of Ecology and Environmental Management (CIEEM) your privacy is important to us. This policy explains what we use your information for and the legal grounds we have to use it, and how we ensure that CIEEM upholds your rights under the UK Data Protection Act 1988 (DPA), and EU General Data Protection Regulation 2018 (GDPR).

 

What does this privacy policy apply to?

This privacy policy applies to all the information that we hold about you, however we obtain it. We collect information at different points in our relationship with you, for example when you contact us to enquire about Membership or attending a course or conference on our Professional Development Programme, whether that be by ‘phone, e-mail or the website.

 

What information might be collected about me?

We collect two types of information: personally identifiable information and non-personally identifiable information.

 

Personally identifiable information

Personally identifiable information is information that identifies you or can be used to identify or contact you. Such personally identifiable information may include your name, address(es) (home and company), your email address(es) home and company) and your telephone number.

We only collect personally identifiable information from you if you voluntarily submit such information to us when applying to become a Member of the Institute or upgrading that Membership or when registering for a workshop/conference or an event, signing up for our email newsletter or requesting further information from us via email, ‘phone, or via a request form on our website.

You do not have to provide us with any personally identifiable information in order to use this website.

 

Non-personally identifiable information

Non-personally identifiable information includes user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of this website. We use this information to help us understand how people are using this website and to improve and market the website.

 

Things you do

What information is collected

What is it used for

Our legal grounds for collecting it

Browse the website

Information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc.) and your IP address. This is done through cookies and is transmitted to our analytics providers as detailed below.

Improving content and functionality on our website.

Legitimate interests of CIEEM to improve and promote its services. The level of information gathered is not intrusive as it is only used to determine if the website works well and to enable CIEEM to improve its information and services.

Apply for Membership/Upgrading your Membership

We will collect your email address, your full name and address and e-mail address. We may also collect the full names, addresses and e-mail address of your employers and/or sponsors if required as part of the application process.

To assess your application to become a Member of the Institute.

Consent and Contractual obligations

Registering for a Professional Development workshop, conference, or webinar (PDP) or Member Network event

We will collect your email address, your full name, your company name (if necessary), and your email address

We will use your details to send you information such as the joining instructions or logging in details of the webinar for which you have registered.Unless you have opted out, we may also use your email address to send you information about future Professional Development Programme activities.

Fulfilment of our contract with you. Legitimate interests of CIEEM to inform customers and potential customers about developments to our products and services.

Sign up to receive our email newsletter

We will collect your full name and email address.

Sending sector news to you.

You have the right to withdraw your consent at any time.  Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

Fill in a contact form on the website and request that we contact you.

We will collect your email address, your full name, your company name, your email address and your telephone number.

We will use your details to contact you with the information you have requested.Unless you have opted out, we may also use your email address to send you marketing communications.

Legitimate interests of CIEEM to inform customers and potential customers about developments to our products and services.

Send us an email

We will collect your email address and other information contained in the email such as your name, your company and the details of your request.

We will use your details to contact you with the information you have requested.Unless you have opted out, we may also use your email address to send you marketing communications.

Legitimate interests of CIEEM to inform customers and potential customers about developments to our products and services.

Buy a product or service from us

We will collect your email address, your full name, your company name, your email address and your telephone number.

We will use your details to send you information about the product you have purchased.Unless you have opted out, we may also use your email address to send you marketing communications.

Fulfilment of our contract with you.Legitimate interests of CIEEM to inform customers and potential customers about developments to our products and services.

 

With whom do we share your data?

Google Analytics

CIEEM uses Google Analytics to collect and analyse anonymous statistics about usage of our website. When browsing our website, Google Analytics will assign a random ID to your browser that is stored in a cookie. Unless deleted, this cookie persists for a period of up to two years since your last interaction with the CIEEM website. We collect and use this ID to anonymously differentiate between individuals who use the CIEEM website. This enables us to carry out analysis to further improve our online experience for customers.

To opt out of being tracked by Google Analytics across all websites, visit:  http://tools.google.com/dlpage/gaoptout.

Survey Monkey

CIEEM uses Survey Monkey to collect and analyse data on a variety of issues. We hold anonymised data from past surveys to enable future trend comparisons. Any personal data that you provide in a survey response to CIEEM will be used and deleted as indicated in the survey.

For more information on how Survey Monkey processes data, please visit https://www.surveymonkey.com/mp/gdpr/.

 

Who operates this website and where are your servers located?

CIEEM’s website is operated by Fat Beehive and it is hosted within the UK.

 

The way we use information

We use the information you provide about yourself when applying to become a member, registering for a workshop or conference or other PDP activity, requesting information from us or signing up for our email newsletter to fulfil your request. We may use it to send you service-related emails related to your preferences as well as marketing emails in which we may provide you with information about our products or services which may be of interest to you, in line with our legitimate interests. Every marketing email we send you will include an unsubscribe link which you can use to opt out of receiving them at any time, or you can email us at enquiries@cieem.net and request to be removed from the marketing list.

CIEEM employs some third parties to deliver online and offline services (e.g. publishing In Practice, managing the CIEEM website(s), monitoring and analysing website statistics) and requires those third parties are GDPR compliant and adhere strictly with CIEEM’s instructions that they do not use your personal information for their own business purposes.

 

Data breaches

We will report any unlawful data breach of CIEEM’s database, this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Our commitment to children’s privacy

Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information at our website from those we know are under the age of 16, and no part of our website is structured to attract anyone under 16.

 

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

 

Your rights

You have certain rights in relation to the information that we hold about you. The most important of these rights are set out as follows:

  • You may request (in writing to enquiries@cieem.net or to our registered office address below) details of the personal information that we hold on you and the purposes for which it is held. Your request will be met within one month and we will usually provide such details to you by way of an email where you have contacted us by email or otherwise by a photocopy or computer printout. Provision of such information may be subject to an administration charge (as permitted by the relevant legislation). Please put “Subject Access Request” in the subject to help us get your request to the right person.
  • You may request at any time that we stop using information about you for the purpose of informing you about our services, either by sending us an email to  enquiries@cieem.net or by clicking on the unsubscribe link in any marketing-related email that we send you.

 

Data controller

The data controller of this website is CIEEM.

Our registered offices are at 43 Southgate Street, WINCHESTER, Hampshire, SO23 9EH.

 

How to contact us

Should you have other questions or concerns about this privacy policy, please send us an email at enquiries@cieem.net or call us on 01962 868 626.